Refund policy

At Afro Official, all sales are considered final.

We do not accept returns, exchanges, or refunds unless the product was received damaged or defective.

If your product arrives damaged, you must contact us within 5 days of delivery at info@afroofficial.com.

Your request must include:

  • Your order number
  • Clear photos or videos showing the damage
  • A photo of the product packaging

After reviewing the request, we may arrange a replacement, return, store credit, or refund where applicable.

Important: Any return request submitted more than 5 days after delivery will not be accepted.

Products that have been opened, used, consumed, or damaged after delivery are not eligible for return or refund.

Delivery fees are non-refundable unless the issue was caused by Afro Official.

For any return or damaged-product request, contact:

Afro Official
info@afroofficial.com
afroofficial.com